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Cancellation Policy & Skin Test

Cancellation Policy

At VIP Hairdressing we want every visit to be relaxed and fair for all of our clients and out team. Thank you for respecting our policies below.

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Appointments and Deposits

When you book with us, that time is booked out for you.

From 14th October 2026 we require a 50% deposit to secure all appointments. your deposit is deducted from your bill on the day.

cancellation & changes

We understand that plans change. We kindly ask for 48 hours notice to cancel or reschedule your appointment so we have time to offer your slot to another client.

  • Cancellations with less that 48 hours notice: your 50% deposit will be retained.

  • No-show, and appointments cancelled or changed on the day will be charged at 100% of the original service total, as this is time booked out and we are unable to re-fill at short notice.

  • If we are able to fill your spot we will of course waive or reduce this charge.

To help you remember, we are happy to send reminders by email. Please ensure we are up to date with your contact details.

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Skin Test Policy

We require a skin sensitivity test (patch test) at least 48 hours before any colour service if:

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  • You are a new client to VIP Hairdressing.

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  • You have not had a colour with us ion over 6 months.

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  • You have had a tatoo, henna, or had a recent illness, medication change, or COVID.

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This is a legal and insurance requirement and we cannot proceed with colour without a valid test, even if you have been told you don't need one elsewhere.

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Your patch test is quick, free, and valid for 6 month. Please call anytime durning opening hours to book your appoinment.

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Thank you for your understanding and for supporting our small business.

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VIP Hairdressing

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